I
avoid Gurus. They oversimplify issues and make the sufferer feel like a
fool.
Two
all-time-greats, Amitabh Bachchan and Kapil Dev, recently expressed similar
opinions about work-related stress. Amitabh Bachchan was hosting the television
serial Kaun Banega Crorepati and Kapil Dev was participating in some
public event. Amitabh Bachchan said that he does not get overloaded with work
and is able to enjoy private time at home, while admitting that he also reads
scripts and proposals there. Kapil Dev was astonished at the depression and
tension felt by some modern cricketers and said that if they find it too
difficult to handle, they should stop playing the game.

Amitabh
Bachchan and Kapil Dev are not common folk. While Mr Bachchan was the top hero
of Hindi cinema for several years, Mr Dev is credited with single-handedly
engineering India's first World Cup title in cricket some decades ago. These
two greats had access to the best systems and facilities. While they might have
had official engagements on birthdays, anniversaries, and other important days,
it is also possible that their near and dear ones and staff might have
accompanied them on many such occasions, a privilege not enjoyed by most of us.
Work-related
stress and work-life imbalance are not figments of imagination. They are there
for even the mightiest to experience. It's a different matter that some ignore
them, some suffer in silence, and only a few muster courage to be open about
it.
Though
most working people experience the syndrome, those in the vocation of their
choice complain the least. A musician may practise for hours without getting
tired, a painter may not come out of the studio for days and yet not get bored,
and a journalist may lose the track of time in the flow of events. Separated
from mundane realities, intellectuals are happiest when engrossed in their own
world. The same is also true with those engaged in manual labour with specific
tools—the tailors, the carpenters, the plumbers, etc. Work of choice can keep
one occupied enough to skip meals and events, forget birthdays and
anniversaries, and yet enjoy a feeling of accomplishment. In a way, Mr Bachchan
and Mr Dev are right; work-life balance is a matter of perception. While
script-reading may be work for others, it is not so for Mr Bachchan. Similarly,
practising cricket and analysing the game for hours may be part of home routine
for Mr Dev.
Am
I contradicting myself?
No!
A harsh reality is that one rarely gets a job of choice! And, in the
exceptional event of one getting it, retaining it proves elusive most of the
times. One is forced to compromise today or tomorrow. Stress and work-life
imbalance become a reality for such people.
The
point is, can the encroachment of work in personal life become bearable?
To
come to an answer, let us first examine some factors contributing to work-life
imbalance.
Surfeit
of Communication
A
line manager received a call from her boss at night. The manager's shift had
ended hours ago, and only the night shift employees were working at the time.
The boss complained, "Just now I saw our customer service executive over
the CCTV. Why does he have such a grim face? Why can't he smile?"
The
manager responded, "But the office hours are over for clients. The
executive must be sitting alone, completing paperwork."
The
boss remarked, "So what, if he is alone? Shouldn't a customer service
executive smile all the time?"
The
manager mumbled an apology, spoke to the executive the next morning, and
reported back to her boss.
The
incident left an ugly mark on the psyche of the manager. She changed jobs at
the first opportunity.
A
good percentage of communication is pure garbage. The proportion is increasing as
time passes. Even the most balanced person can get disturbed by damaging
communication. Do we really need to get affected by such garbage? Can't we make
better use of time?
Encouragement
to Demands
As
the yet-to-be-three years old rubbed sleep out of her eyes, the grandmother
asked, "What do you want for breakfast? Boiled eggs or an omelette?"
Minutes
later, breakfast was served to the girl. She was not happy, though. It should
have been served in a pink plate, she urged. The plate was replaced, and the
girl proceeded with eating the breakfast. While eating, she kept on directing
the exact Peppa Pig episode to be played alongside.
Can
a three-year-old be trusted to know what is best for her?
Exposure
to the Glamorous Side of Peers
Times
are tough, and who doesn't need a dependable friend in tough times? It's
natural to get close to sincere friends, but the closeness comes at a price.
Unknowingly, an unfair comparison begins. They use that perfume, and we? They
use that car, and we? Their furniture is like that, and ours? Their income must
be so much, and ours? Their children go to that school and attend those hobby
classes, and ours? They eat at that restaurant and spend vacations at that
place, and we?
You
are bound to find some areas where 'they' are superior, make efforts to come
out better, or feel bitter.
Indecision
and Self-doubt
You
decide to host a party at a particular place and fine-tune the guest list, only
to feel that you could have enjoyed it better if 'X' was replaced with 'Y'. You
paint your house in a favourite shade, only to realise that it doesn't look appealing
enough. You pay through your nose to buy a flat, only to repent that you had
overlooked certain shortcomings. You accept employment with great enthusiasm,
only to notice that the job is not as cosy as you had initially thought.
Sounds familiar? Do happy stories
often have tragic endings in your case?
Promising
Beyond Capability
The
boss asks, "Will you submit the report by 6pm, today?" And you respond,
"Yes!"
The
facts are: your staff leaves at 4:30pm, the research material is not available,
the copier does not have blank sheets, and you will miss an important
engagement unless you leave the office at the scheduled hour of 5:30pm. Yet,
you agree, because you need that job and can't work under an annoyed boss. You
can't even tell the boss about the absence of staff, the lack of material, the
shortage of stationery, or your personal engagement. You fear that the boss may
consider you as incompetent and think about replacing you.
The result? Either you fail to
submit the report in time, or come up with a far-from-ideal document, making
the boss and yourself dissatisfied, not to talk of the missed important engagement.
I am sure, you can add many more
stress and imbalance contributing factors from your own experience. Please do
so and share with other readers, while I try to find ways to make the impact
more bearable.
Manage
Expectations
You
are no superpower. Even the champions get defeated. Don't brag about yourself
and fall in a self-made trap. Never commit unless you are pretty sure of honouring
the commitment. Learn to say no to impossible demands. Remember, people only
hear what they wish to hear. So, stop making statements such as, "Yes, I
will try to submit the report ...," "I will try to come home by
...," "I will buy that gift for you if ...," etc. At the outset,
say, "At the moment it appears difficult to ... because of ...," giving
logical reasons. If you are still able to crack it, everybody will be happy.
Otherwise, you will feel less stress and guilt.
Accept
Limitations
You
are unique. It's not pep talk but a fact of life. If you still need a proof,
try to find out another person who has the same finger prints as yours. Stop
trying to match that happy person in your neighbourhood, or that smart worker
in the office, or that crowd puller in social gatherings. Everybody has their
own problems. It's just that you don't know about it.
Be sincere in your approach, and
respect yourself for it. Brooding over others' successes or own failures
doesn't help beyond a certain extent.
Manage
Time
Don't
draw your schedule too tight. Keep some margin for unexpected developments.
Also remember, things can go wrong unexpectedly. Be prepared for that.
That reminds me of a Japanese
officer in an Indian company. He had a habit of starting ten minutes early to
attend meetings, though it hardly took two minutes to reach the venue and get
organised. When asked about it, the man replied, "I invariably have to
stop and talk to people on my way. It would be impolite to just wave and keep
walking, so I stop, tell them that I am going to a meeting, and take proper
leave."
Prioritise
and Sacrifice
Survival,
health, happiness, and security are important for us. There are bound to be
instances when meeting a deadline is essential for the survival of our or our
employer's business. Submission of a tender, attending a surgery, etc., fall in
this category. Undergoing regular health check up, exercising, etc., contribute
to one's physical health. Going to a movie or a party, taking care of
dependents, etc., affect happiness. Finally, managing investments and paying
taxes help one in the long run. One must have the common sense to calmly sacrifice
the lesser crucial work to fulfil the more important responsibility. With a
pragmatic approach and flexibility, one can find alternate ways to meet the less
important commitments and still derive pleasure. Remember, it's the small
things in life that often give unexpected happiness!
Prepare
Thoroughly
You
can save tremendous efforts and rework by understanding and interpreting stated
and implied requirements. Develop the habit of reading between the lines, and
prepare fully. The approach will enable you to deliver more than expected, both
at work and at home.
Rethink
and Change
If,
in spite of sincerely trying, you are not able to maintain a healthy balance
between work and life, rethink and change. Yes, it may be time to change your
travel arrangement, house help, vehicle or route, house, lifestyle, pet, or
even the job or the spouse. You live only once, and there is no point in getting
tormented when you can alleviate the suffering through some action.